PRIVACY POLICY

Welcome to our website. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy details how we collect, use, share and protect your information. If you have any questions about our Privacy Policy, please feel free to contact the Customer Support Team.

  1. Information Collection
    We collect information about you in several ways:

Payment Information: We collect payment-related information when you purchase our services, including credit card information, billing address, etc.
Usage Data: We will automatically collect data related to your use of our services, including IP address, access time, browser type, operating system, etc.

  1. Use of Information
    We use the information we collect for several purposes:

Provision and maintenance of services: for verifying your identity, processing your orders, providing customer support, and improving our services.
Communication: to send you account-related information, service updates, promotional information and market research questionnaires.
Analytics: for statistical analysis and market research to improve our services and user experience.
Legal Compliance: To meet laws, regulations and governmental requirements.

  1. Information Sharing
    We do not sell or rent your personal information to third parties. We may share your information with third parties only under the following circumstances:

Service Providers: We may share your information with third parties who provide services such as payment processing, data analytics, customer support, etc., but only to the extent necessary to provide those services.
Legal Requirements: We may disclose your information when required to do so by law or by government order.
Corporate Changes: If we are involved in a merger, acquisition, transfer of assets or other transfer of business, your information may be transferred as part of the transaction.

  1. Information Security
    We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. These measures include, but are not limited to, encryption, access control and security audits.
  2. Cookies and tracking technologies
    We use cookies and similar tracking technologies to enhance your browsing experience, optimise website performance and analyse traffic. You can manage or disable cookies through your browser settings, but this may affect your use of our services.
  3. Data retention
    We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Generally, we delete information within a reasonable period of time after you have cancelled the service or your account has been closed, unless a longer retention period is required by law.
  4. Children’s Privacy
    Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under the age of 13, we will take steps to delete that information as quickly as possible.
  5. Your Rights
    You have the right to access, correct, update and delete your personal information. You can also withdraw your consent to our processing of your personal information at any time. If you wish to exercise these rights, please contact the Customer Support Team.
  6. Changes to the Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes to our practices and services. Any changes will be posted on our website and the revised policy will be effective immediately. Please check this page regularly for the latest information.

Thank you for trusting us. We are committed to protecting your privacy and providing excellent service. If you have any questions or need further information, please feel free to contact us.