FAQS

Welcome to longthen’s FAQ page! Here we have compiled a list of the most frequently asked questions by our customers along with detailed answers so you can quickly find the information you need. If you have any other questions, please feel free to contact the customer support team.

Dynamic IP Proxy Basics
What is Dynamic IP Proxy?
A Dynamic IP Proxy is a proxy service that provides users with constantly changing IP addresses. These IP addresses usually come from a large pool of IPs and are automatically changed at regular intervals or after each session, providing a high degree of anonymity and circumvention of blocking.

How does Dynamic IP Proxy work?
A dynamic IP proxy replaces a user’s actual IP address by randomly selecting an IP address from a large pool of IPs. Each time a user sends a request, the proxy server assigns them a new IP, thus enabling dynamic replacement.

What are the advantages of choosing a dynamic IP proxy?

High anonymity: Constantly changing IP addresses make tracking and identification more difficult.
Anti-blocking: Frequent IP address changes avoid being blocked for using the same IP.
High flexibility: Suitable for a variety of application scenarios, such as data capture, market research, advertisement verification, etc.
Services and Usage

What are the supported devices and platforms?
Our Dynamic IP Proxy Service supports a variety of devices and platforms, including Windows, macOS, Linux, iOS, Android, etc. Please refer to the setup guide for specific configuration.

How to change the proxy IP address?
You don’t need to change the IP address manually, the system will change it automatically according to the settings. You can also refresh the IP manually through the control panel.

How stable is the service?
We provide high bandwidth and low latency proxy servers to ensure stable and efficient connections. Our technical team monitors the system operation 24/7 to ensure the stability of the service.

Is there a free trial?
Yes, we provide free trial service, you can apply for it after registration to experience our dynamic IP proxy service.

Security and Privacy
Is the Dynamic IP Proxy service secure?
Our Dynamic IP Proxy service uses advanced encryption technology to ensure secure data transmission, and we strictly adhere to our privacy policy and do not record or share users’ browsing data.

How is my privacy guaranteed?
Our service is highly anonymised and the automatic IP address change feature protects your privacy. In addition, we promise not to record or share any user’s data.

What should I do if I am experiencing connection problems?
First, please check your internet connection and proxy settings. If the problem persists, please contact the Customer Support team and we will try to resolve it for you as soon as possible.

If you don’t find the answer you need, feel free to contact us. Our customer support team is always ready to help you and make sure that you can enjoy our Dynamic IP Proxy service without any problems.