RETURN POLICY

We are committed to providing high quality proxy server services and want you to be completely satisfied with your purchase. However, if you are not satisfied with our services, we offer the following refund policy:

1. Refund Request Process
   To request a refund, please follow the steps below:
   Contact our customer support team via email:admin@edenamuse.com
2. Provide your account information and proof of purchase.
   State the reason for the refund.
   Our customer support team will review your refund request and process the refund after verification.
3. Refund Method
   Once the refund is approved, we will return the money via your original payment method. Refunds may take 5 to 10 business days to process, depending on your bank or credit card company’s policies.
4. Service Cancellation
   If you choose to cancel your service, we recommend that you notify us prior to the next payment cycle. Upon cancellation, no new charges will be incurred to your account, but any service fees already paid will not be refunded, except within the refund eligibility timeframe.
5. Exceptions
   In some exceptional circumstances, we may offer refunds in excess of our standard refund policy if you have suffered an interruption of service or if we have failed to fulfill a service element of the contract. These circumstances will be individually assessed by our customer service team on a case-by-case basis.

Thank you for choosing our agency services. We are committed to continuing to improve our services to meet your needs while providing excellent customer support